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Company
This timeline covers DITAP's milestones as a company — not the founder's personal career, which you can read on Who we are. It includes only what we can back up: regional expansion, the brand and divisions launch, and the products we published on this very site.
The operation, until then concentrated in Argentina, extends into Chile. This is where the model of managing infrastructure and technology projects across more than one country at once begins — the foundation of how DITAP works today.
Nearly two decades of work in infrastructure, connectivity, security, and automation consolidate under a single brand. The five service divisions are formalized — DITAP Core (infrastructure), DITAP Cloud, DITAP Security, DITAP Hospitality, and WiFiAtlas® (connectivity) — and the company is formally established and operating in Argentina, Chile, and Italy. ditap.io launches in Spanish, English, and Italian.
We publish our first in-house digital product: a cybersecurity ebook aimed at SMB owners, IT managers, and startup CTOs, with a monthly checklist and an incident-response plan template.
We publish /status, showing the live state of our platform's components (dashboard, API, billing, email, webhooks, and database) and a history of active incidents.
We publish an interactive calculator that estimates how much a company loses per month to manual hours and infrastructure downtime, and how much it can recover through managed operations and automation.
We consolidated our AI-native operating model: a fleet of AI agents embedded in every area — support, monitoring, pre-sales, recruiting, administration — under human direction and accountability. The same automation approach we deploy for clients, running our own company.
The rest of the company's story, including the founder's path, is on Who we are.
PEOPLE, PROCESS AND SUPPORT
A clear first conversation. A written proposal. Next steps agreed together.
We discuss your needs and set out objectives, deliverables, timelines and costs in the proposal.
We agree on responsibilities, stages and the information needed to move forward. Launch and training are defined for each project.
We agree on support channels, hours and scope so you know whom to contact.
A written proposal with scope, deliverables, stages, pricing and terms, including any additional services you choose.
We define contact channels, hours and support scope in the proposal, so you know what is included and how to request help.
We review what information is needed, who can access it and how it is shared. For software systems, we also agree on backup, retention and export conditions.
TECHNOLOGY THAT SUPPORTS YOUR TRUST
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Each project defines its services and the protection needs of information and operations.