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Ditap®

Contact

How can we help?

Every kind of inquiry has a direct channel. Pick the one that fits your situation.

Sales & new projects

Tell us about your operation and we'll propose a concrete technical roadmap. Book a 30-minute consultation with the team.

Schedule a consultation

Client support

Already a DITAP client and need technical assistance? Message us on WhatsApp for a faster response.

Message on WhatsAppor email hola@ditap.io

Press

Press inquiries, interviews, or brand assets. Write to us — the subject line is already filled in.

Email press

Partners

Want to join as a technology or channel partner? Tell us about your proposal.

Email partnerships

RFP & tenders

Evaluating vendors for a formal tender process? We'll tell you what we need to respond.

See tender process

Procurement

From procurement and need the legal entity, certificates, or invoicing data? It's all on one page.

Go to Procurement

Dealing with an active security incident or outage?

Go to Emergency →

hola@ditap.io · +39 345 243 5103

PEOPLE, PROCESS AND SUPPORT

Alongside you, before, during and after.

A clear first conversation. A written proposal. Next steps agreed together.

  1. Before: understand and define

    We discuss your needs and set out objectives, deliverables, timelines and costs in the proposal.

  2. During: coordinate the work

    We agree on responsibilities, stages and the information needed to move forward. Launch and training are defined for each project.

  3. After: know what comes next

    We agree on support channels, hours and scope so you know whom to contact.

Answers before you decide.

What will I receive before signing?

A written proposal with scope, deliverables, stages, pricing and terms, including any additional services you choose.

How is support organized?

We define contact channels, hours and support scope in the proposal, so you know what is included and how to request help.

What happens to my organization’s information?

We review what information is needed, who can access it and how it is shared. For software systems, we also agree on backup, retention and export conditions.

Discuss your project ↗Meet the people behind DITAP

TECHNOLOGY THAT SUPPORTS YOUR TRUST

A protected technology foundation.

HTTPS / TLS

Encrypted connections

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AES-256

Infrastructure encryption

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DITAP

Protection for your operation.

Each project defines its services and the protection needs of information and operations.

Explore the provider’s safeguards