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Last updated: August 2026
DITAP is a private company, founded and led by Jhonatan Matias, operating in Argentina, Chile, and Italy. Our corporate governance rests on a real code of conduct, applied on every project across all three regions, and on unified technical and business leadership.
This document describes the principles that govern how we work, how we handle client data, how we govern the use of artificial intelligence in our operations — DITAP is an AI-native company, with AI agents in every area under human supervision — and what to do if someone spots conduct that departs from these principles. This code is reviewed periodically and updated as the company's structure evolves.
DITAP does not offer, solicit, or accept improper payments, commissions, or benefits to obtain or retain business, or to influence the decision of a client, supplier, or public official. This applies in each of the three countries where we operate, even where local practice is looser.
Concrete principles:
A conflict of interest exists when a personal, financial, or relational interest could influence — or appear to influence — a professional decision within DITAP.
How we handle it:
In the normal course of its work, DITAP has access to infrastructure, credentials, operational data, and in some cases personal data belonging to the clients it serves. That trust is the foundation of the business, and we treat it that way.
Concrete commitments:
DITAP aligns its internal practices and the projects it delivers with recognized frameworks, such as ISO 27001 for information security management and GDPR for data protection. That means we design processes, controls, and documentation following those frameworks.
We're honest about where we stand on that path: we do not currently hold a formal ISO 27001 certification issued by an accredited body. We do not display any certification seal or badge we have not obtained. When a certification is formally obtained, it will be announced explicitly, naming the certifying body and the date.
Anyone — employee, client, supplier, or third party — who detects conduct that departs from this code can report it through our whistleblowing channel, without retaliation for reporting in good faith.
The channel, its scope, and its confidentiality guarantees are described in detail on the Whistleblowing Channel page (link at the bottom of this page). For corporate governance inquiries that don't require the formal channel, you can also write directly to hola@ditap.io.
This code of conduct applies to DITAP, to the people working under its brand, and to subcontractors operating on DITAP's behalf in front of a client. It is reviewed periodically and updated whenever the company's structure or the applicable regulation in Argentina, Chile, or Italy changes.
PEOPLE, PROCESS AND SUPPORT
A clear first conversation. A written proposal. Next steps agreed together.
We discuss your needs and set out objectives, deliverables, timelines and costs in the proposal.
We agree on responsibilities, stages and the information needed to move forward. Launch and training are defined for each project.
We agree on support channels, hours and scope so you know whom to contact.
A written proposal with scope, deliverables, stages, pricing and terms, including any additional services you choose.
We define contact channels, hours and support scope in the proposal, so you know what is included and how to request help.
We review what information is needed, who can access it and how it is shared. For software systems, we also agree on backup, retention and export conditions.
TECHNOLOGY THAT SUPPORTS YOUR TRUST
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Vercel, this website’s hosting provider, documents AES-256 encryption for data stored on its infrastructure.
Each project defines its services and the protection needs of information and operations.