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Ditap®

Coverage

What's managed remotely and what needs a physical presence

Not every DITAP service works the same way. Part of it runs 100% remote with no geographic limit: monitoring, administration, support. Another part needs hands on-site — cabling, installation, mounting — and today that's only covered where we have direct presence. This page is that matrix, no spin.

Remote (global): monitoring, management, and support, no country limit.
On-site (by region): installation and physical work, available in Argentina, Chile, and Italy.
ServiceRemote (global)ARCLIT
DITAP Core
WiFiAtlas®
DITAP Security
DITAP Hospitality
DITAP Cloud

DITAP Core

What's remote

24/7 network monitoring, remote configuration management, diagnostics, and incident support.

What needs a physical presence

Structured cabling, switch and UPS installation, fiber runs, Starlink hardware mounting.

WiFiAtlas®

What's remote

WiFi network monitoring, remote configuration adjustments, and ongoing technical support.

What needs a physical presence

RF site survey, access point installation and calibration, on-site coverage testing.

DITAP Security

What's remote

24/7 camera and alert monitoring, centralized access management, remote incident response.

What needs a physical presence

Camera and sensor installation, security cabling, physical access control.

DITAP Hospitality

What's remote

Remote PMS/POS support, guest network monitoring, updates, and configuration adjustments.

What needs a physical presence

Property-wide access point installation, integration with hotel systems, on-site staff training.

DITAP Cloud

100% remote — no physical installation

What's remote

Cloud infrastructure administration, backups, disaster recovery, and monitoring — 100% remote, no geographic limit.

Is your operation outside Argentina, Chile, or Italy?

Remote management (monitoring, cloud, support) has no geographic restriction. On-site coverage outside these 3 regions is evaluated per project — tell us where you're located and what you need.

Ask about availabilitySee details by country

PEOPLE, PROCESS AND SUPPORT

Alongside you, before, during and after.

A clear first conversation. A written proposal. Next steps agreed together.

  1. Before: understand and define

    We discuss your needs and set out objectives, deliverables, timelines and costs in the proposal.

  2. During: coordinate the work

    We agree on responsibilities, stages and the information needed to move forward. Launch and training are defined for each project.

  3. After: know what comes next

    We agree on support channels, hours and scope so you know whom to contact.

Answers before you decide.

What will I receive before signing?

A written proposal with scope, deliverables, stages, pricing and terms, including any additional services you choose.

How is support organized?

We define contact channels, hours and support scope in the proposal, so you know what is included and how to request help.

What happens to my organization’s information?

We review what information is needed, who can access it and how it is shared. For software systems, we also agree on backup, retention and export conditions.

Discuss your project ↗Meet the people behind DITAP

TECHNOLOGY THAT SUPPORTS YOUR TRUST

A protected technology foundation.

HTTPS / TLS

Encrypted connections

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AES-256

Infrastructure encryption

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DITAP

Protection for your operation.

Each project defines its services and the protection needs of information and operations.

Explore the provider’s safeguards