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Resources / Guides

Technical guides written by the people who implement them

No gated content behind a 10-field form. Full, open guides, with the same depth we bring to a paying client.

2026–2027 Outlook: IT Infrastructure for SMBs in Latin America and Southern Europe
Strategy
Aug 20, 202614 min read

2026–2027 Outlook: IT Infrastructure for SMBs in Latin America and Southern Europe

A qualitative report, with zero invented figures: the five forces reshaping SMB infrastructure, what the DITAP team saw in the field in Argentina, Chile and Italy, and a 12-month roadmap based on the size of your operation.

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Operational Continuity Checklist for Remote Operations
Continuity
Jun 5, 202610 min read

Operational Continuity Checklist for Remote Operations

A remote operation can't afford to 'wait for the technician to arrive'. This checklist covers redundant connectivity, power, backup, monitoring and support for operations with no room for error.

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NIS2 Compliance Guide for SMBs
Compliance
May 18, 202610 min read

NIS2 Compliance Guide for SMBs

NIS2 is no longer just about energy and banking: it now reaches any SMB that sits in the supply chain of an essential or important entity in the EU. This guide covers real scope, concrete obligations, and a 90-day plan.

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How to Size a Hotel's Network
Hospitality
Apr 22, 202611 min read

How to Size a Hotel's Network

WiFi is the most valued guest amenity — and the worst-sized network in most hotels. This technical guide explains how to calculate density, bandwidth, access points and segmentation with data, not intuition.

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PEOPLE, PROCESS AND SUPPORT

Alongside you, before, during and after.

A clear first conversation. A written proposal. Next steps agreed together.

  1. Before: understand and define

    We discuss your needs and set out objectives, deliverables, timelines and costs in the proposal.

  2. During: coordinate the work

    We agree on responsibilities, stages and the information needed to move forward. Launch and training are defined for each project.

  3. After: know what comes next

    We agree on support channels, hours and scope so you know whom to contact.

Answers before you decide.

What will I receive before signing?

A written proposal with scope, deliverables, stages, pricing and terms, including any additional services you choose.

How is support organized?

We define contact channels, hours and support scope in the proposal, so you know what is included and how to request help.

What happens to my organization’s information?

We review what information is needed, who can access it and how it is shared. For software systems, we also agree on backup, retention and export conditions.

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Protection for your operation.

Each project defines its services and the protection needs of information and operations.

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