What types of companies do you work with?

We work with mid-market and enterprise companies that have physical operations — hotels, clinics, offices, industrial facilities, retail chains, and remote operations. Typical projects range from $10k to $200k.

Where do you operate?

We currently operate across Argentina, Chile, and Italy. Our team can deploy on-site anywhere in these countries and provide remote support globally.

What makes DITAP different from other IT providers?

Most providers do only one layer — consulting, small fixes, or hardware installation. DITAP integrates everything: we think like strategists and execute like engineers. We design, build, deploy, and operate your entire infrastructure.

Can you take over our existing infrastructure?

Yes. We start with a comprehensive assessment of your current setup, identify gaps and risks, and build a migration roadmap that minimizes disruption while improving reliability.

Do you offer ongoing support after deployment?

Absolutely. We provide 24/7 monitoring, proactive maintenance, incident response, and SLA-backed support. Infrastructure isn't a one-time project — it needs continuous attention.

Can you work in remote or hard-to-reach locations?

This is one of our strengths. We've deployed infrastructure in remote operations using Starlink, satellite backup, ruggedized equipment, and power systems designed for challenging environments.

Back to case studies

Oil & Gas

Zero operational downtime from power outages at a remote base

Remote extractive operations base, Chilean Patagonia

100%

Power outages with zero operational impact

80%

Reduction in unplanned downtime

< 10 s

Generator start time

Equipment damaged by surges since install

Challenge

Power outages were frequent, and every time one hit, local servers and security cameras shut down without warning. When power returned, voltage spikes had already damaged network equipment more than once.

Approach

We sized the power protection for the worst-case scenario, not the average one: UPS capacity with real headroom above current load, a generator with automatic start, and cascaded surge protection from the main panel down to every critical device.

Solution

We installed online double-conversion UPS units for critical systems, a generator with automatic transfer switching (ATS) that starts within seconds of an outage, intelligent PDUs with remote consumption monitoring, and surge suppressors at every electrical and data entry point.

In the client's words

“A power cut used to mean stopping everything and hoping for the best. Now we barely notice the grid went down.”

Base maintenance supervision

Services applied

DITAP Core

View solutions for this industry

Related case studies

Oil & Gas

Satellite connectivity for a remote operation in the Andes

Field operation of an energy and mining company with bases in the Andes mountains, Argentina and Chile

Read full case

Healthcare

Secure network and regulatory compliance for an outpatient clinic

Multi-specialty outpatient clinic, Metropolitan Region, Chile

Read full case

Facing a similar challenge?

Tell us about your operations and we'll propose a concrete technical roadmap.

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A real project, presented anonymously to protect client confidentiality. Results reflect this specific context and may vary in other operations.

Alongside you, before, during and after.

A clear first conversation. A written proposal. Next steps agreed together.

Before: understand and define

We discuss your needs and set out objectives, deliverables, timelines and costs in the proposal.

During: coordinate the work

We agree on responsibilities, stages and the information needed to move forward. Launch and training are defined for each project.

After: know what comes next

We agree on support channels, hours and scope so you know whom to contact.

Answers before you decide.

What will I receive before signing?

A written proposal with scope, deliverables, stages, pricing and terms, including any additional services you choose.

How is support organized?

We define contact channels, hours and support scope in the proposal, so you know what is included and how to request help.

What happens to my organization’s information?

We review what information is needed, who can access it and how it is shared. For software systems, we also agree on backup, retention and export conditions.

A protected technology foundation.

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Encrypted connections

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AES-256

Infrastructure encryption

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DITAP

Protection for your operation.

Each project defines its services and the protection needs of information and operations.

Explore the provider’s safeguards