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Oil & Gas
Satellite connectivity for a remote operation in the Andes
Field operation of an energy and mining company with bases in the Andes mountains, Argentina and Chile
12+
Bases connected
99.2%
Satellite link uptime
< 30 min
Incident response time
24/7
Monitoring coverage
Challenge
Several operating bases in high-altitude areas had no reliable way to get online: they relied on intermittent radio links or on someone traveling for hours to physically download data. That made remote monitoring of cameras and sensors impossible, and every incident was only discovered hours or days after it happened.
Approach
We assessed each base individually — altitude, weather, line of sight and operational criticality — to decide where a satellite link solved the problem and where a second, redundant provider was needed. We designed the network around equipment that could withstand dust, vibration and sub-zero temperatures.
Solution
We deployed satellite terminals with automatic failover at each base, ruggedized networks for cameras and sensors, and a centralized monitoring center receiving feeds from every location. When one link goes down, the system switches to the backup with no manual intervention.
In the client's words
“We used to find out about a problem when someone got back from the base. Now we see it on screen in real time.”
Field operations management
Services applied
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A real project, presented anonymously to protect client confidentiality. Results reflect this specific context and may vary in other operations.