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Ditap®
SMB

Cloud migration without stopping operations for a services SMB

60-person professional services firm, Buenos Aires, Argentina

35%

Infrastructure cost reduction

100%

Automated backup coverage

< 4 h

Incident recovery time

2 weeks

Phase 1 duration (email + backup)

Challenge

The company relied on a local server with no automated backup and no monitoring, and the entire IT team was two people already stretched thin by daily support. A single disk failure meant, in the best case, an entire weekend recovering files from scattered copies.

Approach

We prioritized what to migrate first based on impact and risk: email and backup in phase one as the most urgent, lowest-risk move; management systems in phase two with team training; and the remaining infrastructure in phase three, with rollback possible at every step.

Solution

We migrated email and collaboration to the cloud, implemented automated 3-2-1 backup with cost monitoring, and moved the internal management system to a hybrid setup that keeps sensitive data on infrastructure the company controls. Every phase ran outside business hours to avoid disrupting operations.

In the client's words

“We went from being afraid of the server's hard drive to not thinking about it at all. The peace of mind alone was worth the migration.”

Administration and finance management

Services applied

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A real project, presented anonymously to protect client confidentiality. Results reflect this specific context and may vary in other operations.

PEOPLE, PROCESS AND SUPPORT

Alongside you, before, during and after.

A clear first conversation. A written proposal. Next steps agreed together.

  1. Before: understand and define

    We discuss your needs and set out objectives, deliverables, timelines and costs in the proposal.

  2. During: coordinate the work

    We agree on responsibilities, stages and the information needed to move forward. Launch and training are defined for each project.

  3. After: know what comes next

    We agree on support channels, hours and scope so you know whom to contact.

Answers before you decide.

What will I receive before signing?

A written proposal with scope, deliverables, stages, pricing and terms, including any additional services you choose.

How is support organized?

We define contact channels, hours and support scope in the proposal, so you know what is included and how to request help.

What happens to my organization’s information?

We review what information is needed, who can access it and how it is shared. For software systems, we also agree on backup, retention and export conditions.

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