What types of companies do you work with?

We work with mid-market and enterprise companies that have physical operations — hotels, clinics, offices, industrial facilities, retail chains, and remote operations. Typical projects range from $10k to $200k.

Where do you operate?

We currently operate across Argentina, Chile, and Italy. Our team can deploy on-site anywhere in these countries and provide remote support globally.

What makes DITAP different from other IT providers?

Most providers do only one layer — consulting, small fixes, or hardware installation. DITAP integrates everything: we think like strategists and execute like engineers. We design, build, deploy, and operate your entire infrastructure.

Can you take over our existing infrastructure?

Yes. We start with a comprehensive assessment of your current setup, identify gaps and risks, and build a migration roadmap that minimizes disruption while improving reliability.

Do you offer ongoing support after deployment?

Absolutely. We provide 24/7 monitoring, proactive maintenance, incident response, and SLA-backed support. Infrastructure isn't a one-time project — it needs continuous attention.

Can you work in remote or hard-to-reach locations?

This is one of our strengths. We've deployed infrastructure in remote operations using Starlink, satellite backup, ruggedized equipment, and power systems designed for challenging environments.

Back to case studies

Hospitality

Stable WiFi and POS across a three-location restaurant group

Restaurant group with 3 locations, Santiago, Chile

99.7%

Network and POS uptime

< 15 min

Payment system downtime per month

Locations under centralized monitoring

+1.2★

WiFi rating improvement

Challenge

The point-of-sale system shared the same consumer-grade network as the free guest WiFi. During peak hours, the network got saturated and payment terminals froze exactly when they were needed most, creating lines and frustrated customers.

Approach

We split the problem into two priorities: payment processing should never depend on how many people are on social media in the dining room, and guest WiFi still needs to be good. We designed the network segmentation and guaranteed bandwidth for each use case before installing anything.

Solution

We implemented separate VLANs for POS, kitchen/delivery operations, and guest WiFi, with reserved bandwidth for the payment system and automatic backup failover. All three locations were brought under the same centralized monitoring.

In the client's words

“A frozen POS during the rush used to be our weekly nightmare. Since the change, we don't even remember that problem existed.”

Restaurant group founding partner

Services applied

DITAP Hospitality WiFiAtlas®

View solutions for this industry

Related case studies

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Distribution SMB with 4 branches, Buenos Aires, Argentina

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Facing a similar challenge?

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A real project, presented anonymously to protect client confidentiality. Results reflect this specific context and may vary in other operations.

Alongside you, before, during and after.

A clear first conversation. A written proposal. Next steps agreed together.

Before: understand and define

We discuss your needs and set out objectives, deliverables, timelines and costs in the proposal.

During: coordinate the work

We agree on responsibilities, stages and the information needed to move forward. Launch and training are defined for each project.

After: know what comes next

We agree on support channels, hours and scope so you know whom to contact.

Answers before you decide.

What will I receive before signing?

A written proposal with scope, deliverables, stages, pricing and terms, including any additional services you choose.

How is support organized?

We define contact channels, hours and support scope in the proposal, so you know what is included and how to request help.

What happens to my organization’s information?

We review what information is needed, who can access it and how it is shared. For software systems, we also agree on backup, retention and export conditions.

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